Basic Email Writing Skills for New Hires

Basic Email Writing Skills for New Hires

Duration
2 days.
Hours
6 hours plus lunch break.
Target Audience
Staff at all levels who communicates in English, especially for new hires.
Mode
In-Person.

Introduction

A brief overview.

We communicate to exchange information. When our readers understand by reading our emails just once, they reply quickly, and we finish our tasks much earlier. We achieve this by using THE 3 little irresistible words in emails.

The KISS principle helps us to think and structure our emails. On the other hand, it enables our readers to understand our message and motivates them to read our emails FIRST. We know how emails make readers angry and avoid making these mistakes.

Within proper email etiquette, we make our emails attractive and irresistible (compared to emails that make people angry). The participants will practice writing in class as this is a practical course.

Writing Attractive & Effective Emails 100%
Email Etiquette 80%
Writing Professional Emails 90%

Course Objectives

At the end of this workshop, the participants will:

  • Know the proper email etiquette.
  • Know and avoid emails that people blacklist.
  • Write emails that are professionally attractive so they are read first.
  • Practice writing emails in class.

Methodology

  • Interactive presentations.
  • Individual work.
  • Group work.
  • Examples of bad emails to correct.
  • Apply the concepts by writing professional emails in class.

Modules

A brief overview of the class topics.

Emails that will go directly to JAIL

Structure of professional emails

Etiquette of email writing

Write emails that are attractive

Make people read your emails FIRST

Write emails professionally

Practice writing business emails

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